The web pages on which we collect personal data are usually encoded with the encryption module of your browser. These pages are certified by renowned and internationally approved institutions for encryption certificates. Apart from that, Fidor implemented additional, comprehensive security measures for your internet access according to the latest state-of-the-art technology. A firewall system prevents access from outside. According to this latest state-of-the art technology, a series of encryption and identification levels will prevent unauthorised requests and/or the interception of customer data during transmission. In addition to the internet browser’s internal encryption procedures.
For the provision of more individualised services, Fidor is using so-called cookies. A cookie is a small text file that can be stored on your hard disk. This text file is generated by the server with which you established your internet connection (via your web browser, e.g. Internet Explorer, Firefox) and then transmitted to you. Cookies are used for the purpose of recognising you whenever you revisit a website so that you do not have to re-enter data already entered on a previous visit.
You can configure the settings on your web browser so as to get informed whenever cookies are generated and/or that the generation of cookies has been prevented. For more information in this connection please use the help function of your web browser. In addition to that, you have the possibility to remove cookies from your system at any time (e.g. in the Windows Explorer).To this end, please use the help function of your operating system and/or browser. We would like to draw your attention, however, that – should this be the case - you might not be able to make full use of all the functions of this website.
Whenever you visit our internet pages, data that has no relation to you may be occasionally transmitted to our web analysis service and/or our statistical service provider for advertisement and market research purposes. In this context, the provisions set forth in the German Federal Data Protection Act (BDSG) with respect to contract data processing are strictly complied with.
Basically, there are two different techniques for statistical evaluations. These include the evaluation of server log files or the use of tracking pixels and/or cookies.
For the analysis and support of its online marketing activities, Fidor uses Google Analytics, a web analysis service provided by Google Inc. (“Google“). Google Analytics is also using cookies. Fidor has activated Google’s option as regards the anonymisation of IP addresses on this website. To this end, your IP address will be basically abbreviated if you access the site from a member state of the European Union or from other states party to the Agreement on the European Economic Area in order to prevent it from being directly linked to a particular individual. Only in emergency cases (e.g. failure of servers in Europe) the full IP address will be transmitted to one of the Google servers in the USA where it will then be abbreviated. The information on your usage of this website generated by cookies may basically be transmitted to one of the Google servers in the USA and stored there. On Fidor's request, Google will use the information generated by these cookies in order to evaluate your usage of our website in an anonymised form, to compile reports on website activities and to provide further services to Fidor on the basis of the usage of Fidor’s website and its internet access. The IP address transmitted by your browser in the course of Google activities will not be matched with other Google data. You can prevent the collection of the data generated by cookies in connection with the usage of this website (including your IP address) as well as the transmission to and the processing of such data by Google by downloading and installing the browser plug-in available under:
Fidor cooperates with various advertising partners. To this end, we use so-called retargeting technology. Internet users that have already shown their interest in Fidor's products can thus be approached on the websites of our advertising partners or on Fidor’s own website by advertising texts and banners with individualised and interest-related offers. In this context, no personal data will be stored or transferred to advertising partners. In no instance, the data collected will be associated with your personal data. This type of advertising takes place in a completely anonymous form.
In the course of your visit to some websites, targeting service providers may generate temporary cookies on your PC’s hard drive. These cookies will be automatically deleted after a predetermined period of time (max. 90 days).
These cookies contain an identification feature that does not permit, however, to draw any conclusion as to your person and/or the IP address of your computer. These cookies are exclusively used for the collection of data in anonymous form so as to enable an analysis regarding the use of our website.
You can delete cookies generated in the course of this retargeting strategy before the expiry of their shelf life at any time with the assistance of the corresponding settings of your browser. In addition to that, the websites of our advertising partners generally provide a link with the possibility to opt-out of the receipt of interest-related advertising messages and/or to get more detailed information as regards retargeting technology.